Copy and paste this letter below or your own usage. We have some contact information listed below this letter. If you have any questions or concerns, feel free to email VTAD directly by emailing us (email@example.com) or calling us via VP (802-858-2323).
The Vermont Deaf community watched your announcement on [Date] about
the coronavirus (COVID-19) but were unable to understand it because you failed to do
some or not all of the following: not having American Sign Language (ASL) access
100%, not providing good quality or available captioning and not allowing the interpreter
to be visible for the entire duration of the press conference. Please review best
practices for effective communication at emergency press briefings. Information
shared about this serious disease outbreak must be made accessible at the time of the
release, not afterwards. Failing to make this information available in ASL means that
deaf people are not getting the same important information about health and safety.
We are including a petition with over 375 signatures of angry/concerned Vermonters and
their supporters as well as a file containing video sequences of the concerns we saw
LIVE during the conference. We demand that you provide ASL and captioning to ALL
news and announcements involving COVID-19 messaging. This is not only the right thing
to do but is also required by federal law, pursuant to the Americans with Disabilities Act
and the Rehabilitation Act of 1973.
Like everyone else, we are concerned about this outbreak but often are the last to know
or have no access. Please include qualified ASL interpreters and captioning in any video
updates about COVID-19.
CSPAN: firstname.lastname@example.org or (202) 737-322 (main office) or for captioning issues: email@example.com or (p) 765-464-3019
WCAX: firstname.lastname@example.org or 802-652-6300
FCC: email@example.com or (844) 432-2275 (ASL direct support line)
FOX 22/44: firstname.lastname@example.org or 802-660-9333